Health Care Training Services

 

Health Care Training Services

learning outcomes

 

  • what is a care plan
  • understanding personalised care planning
  • promoting the personalised care planning process
  • conducting personalised care planning consultations
  • the planning process
  • developing a person-centered care plan
  • reviewing and evaluating an individual’s personal care plan

Induction

 

Duration: 7 hours

The course is aimed at all care staff. The course relates to Person Centered Care planning and the core principles involved when writing and updating care plans for individuals.

learning outcomes

 

  • what is a care plan
  • understanding personalised care planning
  • promoting the personalised care planning process
  • conducting personalised care planning consultations
  • the planning process
  • developing a person-centered care plan
  • reviewing and evaluating an individual’s personal care plan
agsdi-food

Food Safety

Duration: 3 hours

This qualification is ideal for anyone working in the catering or hospitality industry (or those about to start work in the industry). The topics covered in this course are essential to the production of safe food.

learning outcomes

  • Introduction to food safety
  • causes of food poisoning
  • who is at higher risk of food poisoning
  • the benefits of food safety and the costs of poor food safety
  • recording and reporting incidents
  • microbiological hazards and controls
  • contamination
  • personal hygiene
  • cleaning and disinfecting
  • infestation prevention

learning outcomes

 

  • Introduction to food safety
  • causes of food poisoning
  • who is at higher risk of food poisoning
  • the benefits of food safety and the costs of poor food safety
  • recording and reporting incidents
  • microbiological hazards and controls
  • contamination
  • personal hygiene
  • cleaning and disinfecting
  • infestation prevention

learning outcomes

  • Understand basic fire safety
  • state the main causes of fire in the workplace
  • outline the main costs related to fires for an employee, employer and society
  • roles and responsibilities
  • describe the actions to be taken in the event of a fire including how to raise the alarm
  • outline the components of the fire triangle and how it can be used to control fire risks
  • list the active and passive fire risk measures
  • understand the principles of fire risk control
  • state the safe operating parameters for the use of firefighting equipment
agsdi-warning

Fire Safety

Duration: 3 hours

The Fire Safety course is aimed at all staff, particularly new starters in any workplace, where a basic understanding of fire safety is required. People will learn that fire safety is the responsibility of everyone in the workplace.

learning outcomes

 

  • Understand basic fire safety
  • state the main causes of fire in the workplace
  • outline the main costs related to fires for an employee, employer and society
  • roles and responsibilities
  • describe the actions to be taen in the event of a fire including how to raise the alarm
  • outline the components of the fire triangle and how it can be used to control fire risks
  • list the active and passive fire risk measures
  • understand the principles of fire risk control
  • state the safe operating parameters for the use of firefighting equipment
agsdi-hospital

Health & Safety

Duration: 3 hours
The Health & Safety course is intended for all your staff. It is also suitable for those who are returning to work or starting work for the first time. The course will ensure delegates fully understand the importance of Health and Safety in the workplace.

learning outcomes

  • Importance of Health and safety in the workplace
  • health and safety legislation
  • roles and responsibilities of employer and employee
  • define key terms used in health and safety
  • understanding hazards and risks
  • how to record and report issues
  • what is a risk assessment and why we need to undertake them
  • 5 steps to risk assessment
  • health safety policy
  • understand the range of workplace conditions that can affect health and safety
  • riddor
  • recording and reporting
  • identify the types and uses of ppe
  • health and safety signage

learning outcomes

 

  • Importance of Health and safety in the workplace
  • health and safety legislation
  • roles and responsibilities of employer and employee
  • define key terms used in health and safety
  • understanding hazards and risks
  • how to record and report issues
  • what is a risk assessment and why we need to undertake them
  • 5 steps to risk assessment
  • health safety policy
  • understand the range of workplace conditions that can affect health and safety
  • riddor
  • recording and reporting
  • identify the types and uses of ppe
  • health and safety signage

learning outcomes

  • everything included in the health and safety course
  • coshh legislation
  • coshh and products
  • risks related to coshh
agsdi-hospital

Health & Safety Coshh

Duration: 3 hours

The Health and Safety COSHH course is intended for all staff. It is also suitable for those who are returning to work or starting work for the first time. This course incorporates the COSHH and Risk Assessment elements.

learning outcomes

 

  • everything included in the health and safety course
  • coshh legislation
  • coshh and products
  • risks related to coshh
agsdi-heartbeat

emergency first aid at work (full day course)

Duration: 7 hours

This course is ideal for those who wish to become an Emergency First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981.

learning outcomes

  • incident management
  • dealing with shock
  • dealing with an unconscious casualty
  • cpr
  • minor injuries
  • practical demonstration/assignment and oral questioning
  • valid for 3 years

learning outcomes

 

  • incident management
  • dealing with shock
  • dealing with an unconscious casualty
  • cpr
  • minor injuries
  • practical demonstration/assignment and oral questioning
  • valid for 3 years

learning outcomes

  • Understand the principles behind the regulations in relation to your role
  • List the First Aid priorities
  • Effectively perform Cardio Pulmonary Resuscitation
  • Manage an unconscious casualty
  • Recovery Position
  • Demonstrate actions for choking emergencies
  • Discuss how to manage a range of emergency situations such as: Heart attack, Anaphylaxis, and Shock.
agsdi-hospital

Basic Life Support

Duration: 3 hours

Preserve Life, Prevent the condition from  worsening and promote recovery. At times, you may not be able to promote recovery. This is commonly known as the three P’s

learning outcomes

 

  • what is a care plan
  • understanding personalised care planning
  • promoting the personalised care planning process
  • conducting personalised care planning consultations
  • the planning process
  • developing a person-centered care plan
  • reviewing and evaluating an individual’s personal care plan
agsdi-people

Moving & handling of people

Duration: 3 hours

This course is aimed at employees that undertake Moving of People within their job role. The course is aimed to provide instruction and training for the safer Moving of People using relevant manoeuvers, equipment and safer handling techniques.

learning outcomes

  • State the Principes of safer handling
  • identify the key areas of manual handling risk assessment
  • enable the delegate to develop skills of risk assessment and problem solving
  • demonstration and practical training of manoeuvers
  • complete manoeuvers for sitting, standing and walking
  • bed mobility
  • lateral transfers
  • hoisting
  • discuss problem solving
  • practical application of manoeuvers

learning outcomes

 

  • State the Principes of safer handling
  • identify the key areas of manual handling risk assessment
  • enable the delegate to develop skills of risk assessment and problem solving
  • demonstration and practical training of manoeuvers
  • complete manoeuvers for sitting, standing and walking
  • bed mobility
  • lateral transfers
  • hoisting
  • discuss problem solving
  • practical application of manoeuvers

learning outcomes

  • Legal Requirements & legislation
  • micro-organisms
  • the chain of infection
  • means of transmission
  • infection control procedures (uicps)
  • hand washing and hand drying
  • cleaning correctly
  • dealing with spillages/biohazard kits
  • handling sharps
  • ppe
  • food hygiene/personal hygiene
  • laundry and linen
  • clinical waste
  • communicable disease
agsdi-hospital

Infection Control

Duration: 3 hours

This Infection Control Awareness course will provide all staff with a basic understanding of the Principles of Infection Prevention and Control. This course will provide information of how to prevent the spread of infection using the chain of infection.

learning outcomes

  • Legal Requirements & legislation
  • micro-organisms
  • the chain of infection
  • means of transmission
  • infection control procedures (uicps)
  • hand washing and hand drying
  • cleaning correctly
  • dealing with spillages/biohazard kits
  • handling sharps
  • ppe
  • food hygiene/personal hygiene
  • laundry and linen
  • clinical waste
  • communicable disease
agsdi-vaccine

Medication awareness

Duration: 6 hours

This is only a basic awareness course and does not qualify any person to administer medication. To do that, further training is required. The Medication Awareness course gives staff the basic principles of the important rules and policies related to handling medications.

learning outcomes

  • Identify relevant legislation
  • understand the 7’r’s of medication administration
  • be able to recognise some common medication
  • be familiar with the importance of record keeping
  • understand common types of errors that can occur
  • be able to identify prescribed medication

learning outcomes

 

  • Identify relevant legislation
  • understand the 7’r’s of medication administration
  • be able to recognise some common medication
  • be familiar with the importance of record keeping
  • understand common types of errors that can occur
  • be able to identify prescribed medication

learning outcomes

  • What is a pressure sore or a pressure ulcer?
  • how do people get pressure damage?
  • different types of pressure damage?
  • grading of pressure sores/ulcers
  • prevention pressure damage
  • other consideration
agsdi-hospital

pressure care awareness

Duration: 3 hours

Course is aimed at all care staff. The course provides the learners with an understanding of the importance of skin care and reducing the risk of pressure damage. This is known as a pressure ulcer or pressure sore. 

learning outcomes

 

  • What is a pressure sore or a pressure ulcer?
  • how do people get pressure damage?
  • different types of pressure damage?
  • grading of pressure sores/ulcers
  • prevention pressure damage
  • other consideration
agsdi-bulb-flash

epilepsy awareness

Duration: 3 hours

This course will help you understand what Epilepsy is, how to diagnose it, who it affects, what a seizure is, treatments and drugs.

learning outcomes

  • Give an overview of epilepsy
  • name some methods of diagnosing epilepsy
  • understand what a seizure is and areas of the brain that are affected
  • explore what triggers epileptic seizures
  • discuss treatments available for epilepsy
  • look at short and long term effects of anti-epileptic drugs

learning outcomes

 

  • Give an overview of epilepsy
  • name some methods of diagnosing epilepsy
  • understand what a seizure is and areas of the brain that are affected
  • explore what triggers epileptic seizures
  • discuss treatments available for epilepsy
  • look at short and long term effects of anti-epileptic dru

learning outcomes

  • Understand the key content of the Mental capacity act
  • understand the meaning of depravation of liberty
  • 5 key principles of the mental capacity act
  • how the mental capacity act legislation affects day to day work
  • be familiar with the diagnostic and functional assessment process
  • know what records to keep and where
  • advance decision making
  • assessing capacity
  • best interests and use of best interests assessors
  • other relevant legislation
  • policies and procedures-local and regional
agsdi-portrait-2

Mental capacity & deprivation of liberties

Duration: 3 hours

This awareness course is aimed at all staff working in England and Wales, covering both the Mental Capacity Act and the Deprivation of Liberty Safeguards. The course is designed for all staff working in the Health and Social Care sector.

learning outcomes

 

  • Understand the key content of the Mental capacity act
  • understand the meaning of depravation of liberty
  • 5 key principles of the mental capacity act
  • how the mental capacity act legislation affects day to day work
  • be familiar with the diagnostic and functional assessment process
  • know what record

safeguarding adults & children

Duration: 3 hours

This course is designed for all employees who are involved in providing care services to adults. The programme has been compiled in accordance with the Safeguarding Adults’ A National Framework 2005, No Secrets 2000 and the Skills for Care knowledge set relating to safeguarding adults.

learning outcomes

  • ‘safeguarding adults’ – a national framework 2005
  • local policies and procedures
  • safeguarding children
  • definition of abuse
  • The types of abuse and how to recognise them
  • causes of abuse
  • prevention measures
  • procedures to follow if abuse occurs or is suspected
  • personal responsibilites in safeguarding adults
  • duty of care

learning outcomes

 

  • ‘safeguarding adults’ – a national framework 2005
  • local policies and procedures
  • safeguarding children
  • definition of abuse
  • The types of abuse and how to recognise them
  • causes of abuse
  • prevention measures
  • procedures to follow if abuse occurs or is suspected
  • personal responsibilites in safeguarding adults
  • duty of care

learning outcomes

  • Identify what types of violence and aggression are physical and non-physical forms
  • discuss the law in relation to dealing with challenging behaviours
  • identify the warning signs and the means by which violence or aggression can be anticipated
  • discuss the de-escalation techniques
  • discuss when and why de-briefing and incident reporting shoud occur
agsdi-chat-gear

Managing behaviours that challenge

Duration: 3 hours

This course is designed for all staff who work in environments where the clients they care for may exhibit challenging behaviours. The aim of this course is to enhance your knowledge and skills in managing challenging behaviours in the workplace and to adapt these skills into your working environment.

learning outcomes

 

  • Identify what types of violence and aggression are physical and non-physical forms
  • discuss the law in relation to dealing with challenging behaviours
  • identify the warning signs and the means by which violence or aggression can be anticipated
  • discuss the de-escalation techniques
  • discuss when and why de-briefing and incident reporting shoud occur

breakaway training

Duration: 3 hours

To equip flexible workers with the knowledge and skills to enable them to manage conflict situations and to give the learners understanding of practical breakaway techniques.

learning outcomes

  • describe common causes of conflict
  • describe two forms of communication
  • give examples of how communication can break down
  • explain three examples of communication models that can assist conflict resolution
  • describe patterns of behaviour they may encounter during different interactions
  • give examples of different warning/danger signs
  • give examples of impact factors
  • describe the use of distance when dealing with conflict
  • explain the use of reasonable force as it applies to conflict resolution
  • describe different methods of dealing with possible conflict situations

learning outcomes

 

  • describe common causes of conflict
  • describe two forms of communication
  • give examples of how communication can break down
  • explain three examples of communication models that can assist conflict resolution
  • describe patterns of behaviour they may encounter during different interactions
  • give examples of different warning/danger signs
  • give examples of impact factors
  • describe the use of distance when dealing with conflict
  • explain the use of reasonable force as it applies to conflict resolution
  • describe different methods of dealing with possible conflict situations

learning outcomes

  • Describe common causes of conflict
  • describe two forms of communication
  • give examples of how communication can break down
  • explain three examples of communication models that can assist conflict resolution
  • describe patterns of behaviour they may encounter during different interactions
  • give examples of different warning/danger signs
  • give examples of impact factors
  • describe the use of distance when dealing with conflict
  • explain the use of reasonable force as it applies to conflict resolution
  • demonstrate methods of dealing with possible conflict situations
  • describe the role on the security management team
  • identify the objectives of NHS protect
l

Conflict & resolution

Duration: 3 hours

The aim with this course is to equip flexible workers with the knowledge and skills to enable them to manage conflict situations.

learning outcomes

 

  • Describe common causes of conflict
  • describe two forms of communication
  • give examples of how communication can break down
  • explain three examples of communication models that can assist conflict resolution
  • describe patterns of behaviour they may encounter during different interactions
  • give examples of different warning/danger signs
  • give examples of impact factors
  • describe the use of distance when dealing with conflict
  • explain the use of reasonable force as it applies to conflict resolution
  • demonstrate methods of dealing with possible conflict situations
  • describe the role on the security management team
  • identify the objectives of NHS protect
agsdi-people

Equality & Diversity

Duration: 3 hours

This awareness course is aimed at all staff that work in the care sector. The training provides suitable information for employees who need to be aware of equality, diversity and inclusion in workplace practices.

learning outcomes

  • what does equality, diversity and inclusion mean?
  • legislation that supports equality, diversity and inclusion
  • to understand the definition of discrimination and what leads to such behavior
  • to provide an understanding of the employer and individual responsibilities
  • to understand what constitutes bullying, harassment, victimisation and discrimination
  • how to recognise prejudice and discrimination
  • recognise how different values and beliefs contribute to diversity and inclusion
  • what is meant by opportunities
  • to understand how to support equality, diversity and inclusion in the workplace

learning outcomes

 

  • what does equality, diversity and inclusion mean?
  • legislation that supports equality, diversity and inclusion
  • to understand the definition of discrimination and what leads to such behavior
  • to provide an understanding of the employer and individual responsibilities
  • to understand what constitutes bullying, harassment, victimisation and discrimination
  • how to recognise prejudice and discrimination
  • recognise how different values and beliefs contribute to diversity and inclusion
  • what is meant by opportunities
  • to understand how to support equality, diversity and inclusion in the workplace

learning outcomes

  • Understand what is meant by “Restrictive Practices/Restrictive Interventions
  • Identify when a practice is a restrictive practice or restrictive intervention and be aware of Positive and Proactive Approaches
  • Understand that restrictive interventions should be used as a last resort and that other alternatives have been explored
  • Be introduced to Positive Behaviour Planning
  • Be aware of Legislation relating to or influencing restrictive practices and how that links into putting into practices its principle
  • Have “Legal justification” when using Restrictive Practices in the workplace outlined
  • Understand how an effective workforce will help minimise the use of Restrictive Practice
  • Explore how to implement restrictive interventions to meet legislative requirement.
  • Introduced to “Restrictive (restraint) Practice” registers and their use..

Restrictive Practices

Duration: 3 hours

This course is aimed at creating awareness around people who display or are at risk of displaying behaviours which challenge. They may require care and support which involves both positive support, such as positive behavioural support, and some form of restrictive practice or intervention, such as physical restraint or use of devices, medication or seclusion.

learning outcomes

 

  • what is a care plan
  • understanding personalised care planning
  • promoting the personalised care planning process
  • conducting personalised care planning consultations
  • the planning process
  • developing a person-centered care plan
  • reviewing and evaluating an individual’s personal care plan

Information Governance

Duration: 3 hours

This course is designed for all staff. The course covers the importance of Data Protection and Confidentiality in relation to the information we deal with in our daily work. The course covers the different types of information and data that require protection and the legislation surrounding individuals rights.

learning outcomes

  • Legislation
  • the role of the information commissioners office
  • confidentiality
  • how to protect data
  • intended purpose of information
  • policies and procedures
  • limits of confidentiality and data protection
  • sharing information appropriately
  • reporting and recording
  • gossip
  • interpreters and translators
  • not keeping secrets
  • whistleblowing
  • types of communications e-mail, faxes etc.

learning outcomes

 

  • Legislation
  • the role of the information commissioners office
  • confidentiality
  • how to protect data
  • intended purpose of information
  • policies and procedures
  • limits of confidentiality and data protection
  • sharing information appropriately
  • reporting and recording
  • gossip
  • interpreters and translators
  • not keeping secrets
  • whistleblowing
  • types of communications e-mail, faxes etc.

learning outcomes

  • be aware of the effects of a muscular-skeletal injury
  • the key legislation that relates to manual handling
  • describe the importance of ergonomics and bio mechanics
  • manual handling injuries
  • completion of a basic risk assessment
  • the principles of safer handling
  • identify the risks involved in team handling and the importance of communication
  • practical techniques for moving loads and how to apply to moving loads
  • outline the importance of good posture
  • lifting and lowering a load from the floor
  • correct posture whilst sitting at a desk
  • carrying a load
  • demonstrating basic safety checks of equipment
agsdi-crop

Manual Handling

Duration: 3 hours

This introductory course is aimed at all staff in any sector. The course ensures that employees have sound understanding of manual handling within the workplace, and the effects on the employer and employee of poor or bad practice.

learning outcomes

  • be aware of the effects of a muscular-skeletal injury
  • the key legislation that relates to manual handling
  • describe the importance of ergonomics and bio mechanics
  • manual handling injuries
  • completion of a basic risk assessment
  • the principles of safer handling
  • identify the risks involved in team handling and the importance of communication
  • practical techniques for moving loads and how to apply to moving loads
  • outline the importance of good posture
  • lifting and lowering a load from the floor
  • correct posture whilst sitting at a desk
  • carrying a load
  • demonstrating basic safety checks of equipment
agsdi-code

Dementia Awareness

Duration: 3 hours

This awareness course is aimed at all Health & Social Care staff. The course will provide staff with an understanding of dementia and how to improve the lives of people with dementia. Through engagement and interaction learners will reflect upon what it may be like to have Dementia.

learning outcomes

  • What is dementia?
  • the different types of dementia
  • alheimer’s disease, multi-infarct dementia, lewy body dementia, picks disease, korsakoffs syndrome
  • aphasia, apraxia and anoxia
  • early stages of dementia
  • the progressive and later stages of dementia
  • managing environments and risks and wandering
  • communication
  • life history
  • behaviours that challenge
  • family members
  • sexuality and relationships
  • nutrition, food and wellbeing
  • medication & activities

learning outcomes

 

  • What is dementia?
  • the different types of dementia
  • alheimer’s disease, multi-infarct dementia, lewy body dementia, picks disease, korsakoffs syndrome
  • aphasia, apraxia and anoxia
  • early stages of dementia
  • the progressive and later stages of dementia
  • managing environments and risks and wandering
  • communication
  • life history
  • behaviours that challenge
  • family members
  • sexuality and relationships
  • nutrition, food and wellbeing
  • medication & activities

learning outcomes

  • Explain what dysphagia means, the normal process of swallowing, types of dysphagia, and the different conditions that could cause dysphagia
  • describe the major complications that can arise from dysphagia and how these should be dealt with
  • discuss how dysphagia is diagnosed, the tests that could be carried out and the professionals that may be involved in diagnosis
  • give an overview of treatments for dysphagia
  • discuss the different types of nutritional support
  • identify the care needs of an individual with dysphagia
agsdi-aperture

Dysphagia

Duration: 3 hours

This course will give a basic grounding in Dysphagia, what it means, the complications that can arise, the overview of treatments and types of support available.

learning outcomes

 

  • Explain what dysphagia means, the normal process of swallowing, types of dysphagia, and the different conditions that could cause dysphagia
  • describe the major complications that can arise from dysphagia and how these should be dealt with
  • discuss how dysphagia is diagnosed, the tests that could be carried out and the professionals that may be involved in diagnosis
  • give an overview of treatments for dysphagia
  • discuss the different types of nutritional support
  • identify the care needs of an individual with dysphagia

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